Effective Date: July 8, 2026
Last Updated: July 8, 2026
Refund Policy
At WebPromotionz, customer satisfaction is important to us. This Refund Policy explains the terms under which refunds may be issued for our digital marketing services.
1. Service-Based Business
WebPromotionz provides professional digital services, including website design and development, SEO, Google Ads management, social media marketing, branding, and other customized digital marketing solutions. As these services require time, expertise, and resources, refunds are subject to the conditions outlined below.
2. Advance Payments
Advance payments made to initiate a project are generally non-refundable, as they cover project planning, consultation, research, and resource allocation.
3. Eligibility for Refund
A refund may be considered only if:
- The project has not yet started.
- WebPromotionz is unable to deliver the agreed service due to reasons solely within our control.
- Both parties mutually agree to cancel the project before substantial work has been completed.
4. Non-Refundable Services
Refunds will not be provided for:
- Completed or delivered services.
- SEO, PPC, Google Ads, and Social Media Marketing services already performed.
- Website design or development work after project commencement.
- Domain registration, web hosting, SSL certificates, software licenses, or third-party purchases.
- Delays caused by the client, including failure to provide required content, approvals, or feedback.
- Change of mind after work has begun.
5. Cancellation Policy
Clients may request project cancellation at any time by contacting WebPromotionz in writing.
If work has already started, charges will apply based on the work completed up to the cancellation date.
6. Processing of Approved Refunds
If a refund is approved, it will be processed using the original payment method whenever possible.
Approved refunds are typically processed within 7–14 business days, depending on the payment provider or financial institution.
7. Contact Us
If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:
WebPromotionz
Email: info@webpromotionz.com
Phone: +91 8427479031
Website: www.webpromotionz.com
Business Address: Amritsar, Punjab, India
Thank you for choosing WebPromotionz. We are committed to delivering high-quality digital marketing solutions with professionalism, transparency, and customer satisfaction. If you have any questions regarding our Refund Policy, please feel free to contact us—we’re always here to help.